The transport sector is among the fastest-growing sectors in the country. Therefore, this is an important sector as far as the economy of the country is concerned. You will support my claim that most people in the country are using transport services on a daily basis. Moreover, this is the sector that promotes tourism, agricultural and educational sectors. For these reasons, people are looking for the best bus companies in Kenya to fulfill their desires.
The top 3 best bus companies in Kenya based on the quality of services provided, customer satisfaction, and punctuality are:
- Easy Coach Limited
- Tahmeed Coach Limited
- Modern Coast Coaches Limited
Being an essential sector for the economy of the country, many people are investing in the transport industry. As a result, this is a competitive sector in which only the strongest and the smartest ones survive. The point of concern for those investing in this industry is maximum customer satisfaction. The truth of the matter is that a happy customer in this sector will come back for the services and also refer his or her friends.
1. Easy Coach Limited
Easy Coach Limited is a bus company that has been in existence in Kenya for over a decade now. Many people prefer it for the best and excellent services it provides. It is both passenger and courier bus company. One of the advantages of this bus company is that it guarantees safety of both the goods and passengers.
The easy coach bus company has experienced very few cases of accidents as their staff adheres to the safety rules in transport. The company obeys the 80Km per Hour maximum speed rule as stated by the transport authorities in the country. Easy coach has booking offices across major towns in Kenya. Additionally, the company has fixed prices, thus, there are no cases of fare hikes with this company even when the business is at its peak like during the December holidays.
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2. Tahmeed Coach Limited
This is a comfy long-distance bus company operating on various routes daily. The focus of this company is customer satisfaction as it has invested in the training of its staff to achieve this. The main routes traversed by this bus company are Nairobi, Mombasa, Busia, and Kisumu.
3. Modern Coast Coaches Limited
This has been the best bus company in Kenya for quite some time. It is a comfy coach company established in 2007. At the start, the company had six buses that have now grown to a fleet of more than 6o buses. The modern coast has more than 50 branches across Kenya, Tanzania, Uganda, and Rwanda.
Initially, the company only operated between Nairobi and Mombasa due to the limited number of buses. However, because of the rapid expansion, the company now plies many routes in Kenya. Finally, the company aims at managing the most luxurious bus service with a focus on safety, consistency, and lifestyle.
4. Coast Bus Limited
The company is among the oldest in the country, having been in service for the past 56 years. Moreover, the company has some of the most comfortable buses in the country. The head office of this company is in Mombasa Kenya. Coast bus limited plies the following routes; Mombasa-Kakamega, Mombasa-Kisumu, Mombasa-Bungoma, Mombasa-Kitui, Mombasa-Nairobi, Mombasa-Mumias.
5. Mash East Africa
Mash East Africa is among the best bus companies in Kenya. It manages the Mash Poa buses. The company has the best staff in terms of integrity and service management. The management invested in the education of their staff to render the best services to customers. Finally, the company traverses various routes between Kenya and Uganda.
6. The Guardian Coach Limited
The guardian company is the main competitor of Easy Coach having started its operations recently. For the past few years the company has been in service, it has provided the best services that have been approved by their passengers.
As a result of the comfort provided by the company, many people are now using their services. The company has both buses and shuttles plying different routes in the country from Nairobi, Kisumu, Eldoret, Kakamega, Mumias, Busia, Bungoma, and other towns.
7. Simba Coach Limited
This is one of the best bus companies in Kenya. Simba Coach Limited provides luxurious passenger transport services in East African Countries. The company is mostly known for the dragonfly, the fastest and famous Simba coach bus. It is said that this is the fastest bus ever purchased by a Kenyan bus company. Its charges are not only affordable but also fixed across the different routes in Kenya as from Mombasa to Kampala.
8. Transline Classic Limited/ ENA Coach
This company was founded in 2005. It has more than 50 buses plying the different routes in Nyanza. For example, the bus operates in Kisii, Sirare, Oyugis, Migori, and other towns in the Nyanza region. Finally, the bus has an inventory system that allows customers to conveniently book tickets.
9. Dreamline Express Limited
This is the company in charge of the Dreamline Buses operating between Mombasa, Nairobi, and Kisumu. The company has invested in modern scania buses in Kenya for high levels of comfortability. They have booking offices within the mentioned towns.
10. Kenya Bus Service Management Ltd
The Kenya Bus Service Management (KBS) company manages buses operating within Nairobi and its environs. KBS is focused on providing safe, accessible, sustainable, and efficient transport services in Nairobi. With this in mind, the company aims at promoting the economy by providing more employment opportunities to Kenyans. Moreover, by creating employment opportunities, the company says that it is boosting the quality of life in the country.
Other Bus Companies in Kenya
- Africa commuters services Ltd
- Blue horizon travels
- Arusha shuttle bus
- Blue line shuttle company
- Edoret shuttle sacco company
- Vanga express Ltd
- Matunda bus company
- Nyaugenya buses
- Queens coaches
- Royal star bus Ltd
Frequently Asked Questions (FAQs)
What is the best bus brand?
Volvo is the best bus brand. This brand was named the best after scooping ‘best bus’ in three categories; best travel high decker, best intercity bus, and best electric bus. Based on these metrics, the Volvo bus brand leads the list of bus brands.
Which is the best bus to travel to Mombasa?
Tahmeed is the best bus to travel to Mombasa. This bus has been listed among the best bus companies in Kenya. Tahmeed is known for its classic designs, comfort, timely services, and friendly staff. Tahmeed Coaches Limited, the company operating Tahmeed coach buses is strict when it comes to time. If your departure ticket for Mombasa states that the bus will be leaving at 9:30 am, ensure you get to the bus station by 9:00 am.
Who owns Easy Coach?
Azym Dossa is the founder and managing director of the Easy Coach company limited. Dossa established this company in 2003, and through the years under his management, Easy Coach has expanded to 37 branches.
Easy coach offers different services apart from passenger services. The company accepts bus hire services. Schools, churches, and people with functions usually hire easy coach buses due to their exemplary services. The company also provides parcel delivery services across its different destinations.