Are you tired of endless buffering, dropped calls, and frustratingly slow internet speeds? It’s no secret that finding the best Internet Service Providers (ISPs) in Kenya can be a daunting task. But fear not, because, in this comprehensive guide, we’re about to reveal the ultimate solution to your internet woes.
Say goodbye to subpar connections and unreliable service providers, and hello to a world of high-speed, uninterrupted internet browsing today. Here are the most reliable internet service providers in Kenya currently. Keep reading!
Safaricom
Safaricom is one of the largest and most well-known ISPs in Kenya. They offer both mobile and fixed-line broadband services. Their home internet service, Home Fibre, is widely available in major cities and offers high-speed connectivity.
Safaricom has internet plans that cost between Ksh 2,999 and 15,699. The packages include:
Home Plus
- Home Plus 1000 (5GB + 400Min + 1000SMS) – KES 1,000
- Home Plus 2000 (15GB + 1000Min + 2000SMS) – KES 2,000
- Home Plus 3000 (25GB + 1500Min + 3000SMS) – KES 3,000
- Home Plus 5000 (35GB + 2500Min + 5000SMS) – KES 5,000
Explore Business
- Small offices of 1-10 users (3Mbps) – KES 4,100
- Medium offices of 10-20 users (5Mbps) – KES 5,799
- Medium offices of 20-30 users (10Mbps) – KES 15,699
Safaricom Fibre
Safaricom offers a Wi-Fi router installation and configuration for free. The plan payment is made on a prepayment basis for a period of 30 days. But exceeding your limit reduces the internet speed for Safaricom Fibre and is subject to a fair usage policy.
| Fibre Packages | Speed (Mbps) | Cost (30 days) | Fair Usage Limit | Speed After Fair Usage (Mbps) |
| Bronze | 10 | Ksh. 2,999 | 500GB | 1 |
| Silver | 20 | Ksh. 4,100 | 1000GB | 3 |
| Gold | 40 | Ksh. 6,299 | 1000GB | 3 |
| Diamond | 100 | Ksh. 12,499 | 1000GB | 3 |
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Zuku
Zuku is a popular ISP in Kenya owned by the Wananchi group. It is known for its affordable fiber-optic internet packages. It provides services primarily in Nairobi and other major cities, with various plans to cater to different user needs, including residential and business connections.
Customers get free installation and a modem. You can get internet-only plans or internet and TV connection as shown in the table below:
| Zuku Packages | Speed (Mbps) | Price (Ksh) |
|---|---|---|
| Internet only | 10 | 2,799 |
| Internet only | 20 | 4,199 |
| Internet only | 60 | 5,999 |
| Triple play | 10 | 2,899 |
| Triple play | 20 | 4,399 |
| Triple play | 60 | 6,299 |
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Airtel
Airtel is a prominent mobile network provider in Kenya that also offers home internet services. You can purchase internet bundles from their sim card or 4G home broadband where you’ll need to buy a 4G smartbox and bundles.
The Airtel internet plans are as follows:
- 4G SmartBox 40GB – KES 2,000 (30 days)
- 4G SmartBox 70GB – KES 3,000 (30 days)
- 4G SmartBox 100GB – KES 4,000 (30 days) Read more:
Telkom Kenya
Formerly known as Orange Kenya, Telkom Kenya offers a variety of internet solutions, including ADSL and 4G LTE. They have expanded their network to cover many regions in Kenya and offer competitive packages.
| Telkom Home Plans | Validity | Price (Ksh) |
| Daily 5GB | 24 Hrs | 250 |
| Monthly 12 GB | 30 Days | 1,000 |
| Monthly 30 GB | 30 Days | 2,000 |
| Monthly 50 GB | 30 Days | 3,000 |
| Unlimited | 30 Days | 4,000 |
| Unlimited Plus 500GB | 30 Days | 5,500 |
| 100GB | 90 Days | 6,000 |
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Liquid Home Fibre
Liquid Home Fibre is an internet service provider with connectivity largely in Nairobi and its surroundings. There are no broken signals or buffering with liquid home fibre. The plans are as shown in the table below:
| Fibre Packages | Speed (Mbps) | Prices (Kshs) |
| Basic | 5 | 2,499 |
| Fast | 10 | 3,499 |
| Super fast | 25 | 5,199 |
| Lightning fast | 50 | 6,839 |
| Turbocharged | 100 | 11,999 |
| Wimax | 5 | 2,499 |
| Wimax | 10 | 3,499 |
Poa Internet
Poa Internet is a unique ISP that provides affordable internet access to underserved areas in Nairobi. They use a wireless mesh network to deliver reliable internet connectivity to low-income neighborhoods.
The cost for installation is Ksh. 3,500, and a monthly subscription of Ksh. 1,500. In addition, all customers can access 10,000 Poa Wi-Fi hotspots in public places.
AccessKenya
AccessKenya, a subsidiary of Internet Solutions Kenya, caters to the corporate sector with a range of broadband and data services. They offer dedicated connections, fiber connectivity, and value-added services to businesses. The plans include:
Monthly Subscriptions
- 5 Mbps – Kshs. 999
- 10 Mbps – Kshs. 1,999
- 20 Mbps – Kshs. 3,999
Bundles
- 100 MB – Kshs. 20 daily
- 500 MB – Kshs. 100 weekly
- 3GB – Kshs 500 weekly
JTL Faiba
Jamii Telecommunications Limited (JTL) operates under the brand name Faiba and is known for offering high-capacity data packages. They provide both fiber and wireless internet services, with a focus on high-speed connections for homes and businesses.
Home Internet
- 30Mbps- Ksh 5000
- 75Mbps- Ksh 15,000
- 125Mbps- Ksh 20,000
Mawingu Networks
Mawingu Networks is another unique ISP that aims to bridge the digital divide in rural Kenya. They use innovative technology to provide affordable and reliable internet access to remote areas via Wi-Fi networks.
| Packages | Speed (Mbps) | Price (Kshs) Monthly |
| Lite | 10 | 4,000 |
| Select | 15 | 3,000 |
| Premium | 20 | 2,000 |
Surfnet Solutions
Surfnet Solutions is known for providing reliable and high-speed internet services in Kenya. They offer a range of packages to cater to residential and business customers. Surfnet is known for its consistent service quality and broad coverage in various regions of Kenya. It has a speed of 5-45 Mbps at a cost of Ksh 2,400-25,000.
Surfnet Solutions has a customer base of 14,000 subscribers in Nairobi, Kajiado, and Machakos. Their packages include home wireless, home fibre, and business packages as follows:
Home Wireless
- 5Mbps – Ksh 2,400
- 8Mbps – Ksh 3,000
- 20Mbps – Ksh 5,000
Home Fibre
- 10Mbps – Ksh 2,400
- 20Mbps – Ksh 3,500
- 40Mbps – Ksh 5,000
Business Plan
- 6Mbps – Ksh 5,000
- 12Mbps – Ksh 8,000
- 45Mbps – Ksh 25,000
Cheetah Net Solutions
Cheetah Net Solutions is another internet service provider that has gained recognition in Kenya. They provide various internet packages, including wireless and fiber-optic options.
They have a speed of 2- 20 Mbps at a cost of between Kshs 5-15,000. You’ll also pay an installation fee before using the Cheetah Net. The plan includes:
Hourly Deals
- 2Mbps – Ksh 20 (Valid 1 hour)
- 2Mbps – Ksh 50 (Valid 3 hours)
- 2Mbps – Ksh 100/day
Bundles
- 50MB – Ksh 5 (Valid for 30 days)
- 100MB – Ksh 10 (Valid for 30 days)
- 200MB – Ksh 20 (Valid for 30 days)
- 1GB – Ksh 50 (Valid for 30 days)
- 2GB – Ksh 80 (Valid for 30 days)
- 4GB – Ksh 150 (Valid for 30 days)
Weekly Deals
- 2 Mbps – Kshs 500
- 4 Mbps – Kshs 1,000
Monthly Deals
- 3Mbps – Kshs 2,000
- 6Mbps – Kshs 3,000
- 12Mbps – Kshs 6,000
Monthly Business
- 2Mbps – Kshs 2,500
- 4Mbps – Kshs 3,500
- 6Mbps – Kshs 5,000
- 12Mbps – Kshs 10,000
- 20Mbps – Kshs 15,000
Vilcom Fibre Solutions
Vilcom Fibre Solutions is gaining popularity with coverage in Kiambu, Nakuru, Nairobi, and Kajiado. The packages are:
| Packages | Speed (Mbps) | Prices (30 days) |
| Internet only | 8 | Ksh. 2,800 |
| Internet only | 15 | Ksh. 3,800 |
| Internet only | 30 | Ksh. 4,999 |
| Internet only | 60 | Ksh. 9,499 |
Elink Networks
Elink Networks is a growing player in the Kenyan internet service providers market. Elink is expanding its coverage and is gaining a reputation for quality customer service. To start using Elink Internet, you must purchase a router at Ksh. 2,500, but installation is free. The plans are:
- 8 Mbps- Ksh 2,499
- 11 Mbps- Ksh 2,999
- 14 Mbps- Ksh 3,999
Skynet Broadband
Skynet Broadband is a well-known provider of high-speed internet in Kenya. They offer a variety of packages tailored to the needs of their customers, including residential and business users. Skynet is recognized for its consistent and dependable services.
Tabana Wireless
Tabana Wireless is a relatively new player in the Kenyan internet service market. They focus on providing reliable, high-speed wireless internet services to residential and business customers. Their wireless infrastructure allows them to reach areas where traditional fixed-line services may be less accessible.
- 1 Mbps – Ksh. 800.
- 2 Mbps – Ksh. 1299.
- 3 Mbps – Ksh. 2099.
- 5 Mbps – Ksh. 2499.
Hai Internet
Hai Internet is another emerging internet service provider in Kenya. They aim to provide affordable and high-quality internet access to both urban and rural areas. Hai Internet offers a range of packages to meet the needs of different users, and they are expanding their coverage.
Vayacom
Vayacom is a growing internet service provider in Kenya that offers a range of connectivity solutions, including broadband and wireless internet services. Their focus on delivering high-speed internet has gained recognition among consumers looking for reliable internet access.
Packages include:
- Bronze- 5 Mbps. Ksh. 2,999.
- Silver- 10 Mbps. Ksh.3,999.
- Gold- 20 Mbps. Ksh. 5,499.
- Platinum- 40 Mbps. Ksh. 7,999.
Dumatel Home Plans
Dumatel is a growing internet provider in Kenya. They offer a free router, and you’ll have an internet connection within 48 hours after payment.
| Packages | Speed (Mbps) | Price (30 days) |
| Konnect | 5 | Kshs. 2,199 |
| Super fast | 10 | Kshs. 3,799 |
| Pepea | 15 | Kshs. 4,999 |
| Noma | 25 | Kshs. 7,699 |
| Mwewe | 45 | Kshs. 10,999 |
Factors to Consider When Choosing the Best Internet Provider in Kenya
- Coverage and Availability: Check if the ISP offers service in your area. Not all providers have nationwide coverage, so they can deliver service to your location.
- Connection Type: ISPs in Kenya offer various connections, including fiber-optic, DSL, cable, and wireless. Consider the connection type that best meets your speed and reliability requirements.
- Speed and Bandwidth: Determine your internet usage needs. Consider how many devices will be connected and what activities you’ll use the internet for (e.g., streaming, gaming, work). Choose a plan with adequate speed and bandwidth to accommodate your requirements.
- Data Caps and Fair Usage Policies: Some ISPs impose data caps or fair usage policies that limit the amount of data you can use each month. Be aware of these restrictions and select a plan that aligns with your data consumption.
- Reliability and Uptime: Research the ISP’s reputation for reliability and uptime. Look for customer reviews and ratings to get a sense of the quality of their service.
- Cost and Pricing: Compare the pricing of different ISPs and the value you’ll get for your money. Consider any installation fees, equipment costs, and contract terms.
- Contract Terms: Some ISPs require you to sign long-term contracts, while others offer month-to-month plans. Consider your flexibility and how long you’re willing to commit to a specific provider.
- Additional Services and Bundles: Some ISPs offer bundled services, such as TV or phone services, which can save you money if you need these additional services.
- Security and Privacy: Inquire about the security measures the ISP has to protect your data and personal information. Ensure they follow data privacy regulations.
